Service Manager / Branch Service Manager Salary
This is the Data Center Headhunters salary guide.
BLS does not measure Service Manager / Branch Service Manager as its own occupation, so this page uses First-Line Supervisors of Mechanics, Installers, and Repairers (SOC 49-1011, broader occupation). The median annual wage in the United States was $79,860 (BLS, May 2025), and the middle half earned $62,690 to $101,360.
This is what we do all day: recruit data center professionals.
Broader occupation
First-Line Supervisors of Mechanics, Installers, and Repairers is a broader occupation based on the work described, not a separate data center wage series. BLS does not distinguish this title, experience level, shift, credentials or data center employers. Confirm the actual duties before using this comparison.
National pay range
| Point | Annual wage | Meaning |
|---|---|---|
| 10th percentile | $49,600 | 10% of workers in this occupation and area earned less than this. |
| 25th percentile | $62,690 | 25% earned less than this. |
| Median | $79,860 | Half earned less, half earned more. |
| 75th percentile | $101,360 | 75% earned less than this. |
| 90th percentile | $126,790 | 90% earned less than this. |
| Mean | $85,220 | Average wage. |
| Point | Hourly wage | Meaning |
|---|---|---|
| 10th percentile | $23.85 | 10% of workers in this occupation and area earned less than this. |
| 25th percentile | $30.14 | 25% earned less than this. |
| Median | $38.39 | Half earned less, half earned more. |
| 75th percentile | $48.73 | 75% earned less than this. |
| 90th percentile | $60.96 | 90% earned less than this. |
| Mean | $40.97 | Average wage. |
What BLS wages cover: OEWS includes base rates, guaranteed pay, commissions and production incentives. It excludes on-call waiting or availability pay, overtime, shift differentials, nonproduction bonuses and benefits. The on-call exclusion covers time awaiting a call to work, not ordinary wages for hours actually worked. These are straight-time gross wages, not pure base salary or total compensation. Discuss per diem, travel and relocation separately. BLS pay-term definitions.
Source: U.S. Bureau of Labor Statistics, Occupational Employment and Wage Statistics, May 2025. SOC 49-1011 First-Line Supervisors of Mechanics, Installers, and Repairers, United States. Download national data (ZIP).
Pay relative to all occupations
| Measure | Value |
|---|---|
| This occupation, median | $79,860 |
| All occupations (SOC 00-0000), median | $50,980 |
| Relative wage | 1.57 times |
A ratio of 1.00 means the same median as all workers in the area. It is arithmetic on two BLS medians, not a BLS statistic.
Pay in industries that hire this occupation
| Industry (BLS name) | NAICS | Employment | Share of occupation | Median | P25 to P75 |
|---|---|---|---|---|---|
| Building Equipment Contractors | 238200 | 43,320 | 7.0% | $81,350 | $66,100 to $102,220 |
| Plumbing, Heating, and Air-Conditioning Contractors | 238220 | 31,350 | 5.1% | $81,800 | $66,460 to $102,640 |
| Electric Power Generation, Transmission and Distribution | 221100 | 20,030 | 3.2% | $128,040 | $113,090 to $136,060 |
| Utility System Construction | 237100 | 14,380 | 2.3% | $95,320 | $75,530 to $118,520 |
| Power and Communication Line and Related Structures Construction | 237130 | 13,100 | 2.1% | $95,570 | $75,550 to $119,290 |
| Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance | 811300 | 10,580 | 1.7% | $80,650 | $67,640 to $101,090 |
| Electrical Contractors and Other Wiring Installation Contractors | 238210 | 8,980 | 1.5% | $80,680 | $65,350 to $102,320 |
| Professional and Commercial Equipment and Supplies Merchant Wholesalers | 423400 | 5,200 | 0.8% | $76,450 | $60,980 to $95,850 |
| Nonresidential Building Construction | 236200 | 2,630 | 0.4% | $77,590 | $65,860 to $95,470 |
| Facilities Support Services | 561200 | 2,390 | 0.4% | $78,870 | $65,840 to $99,080 |
| Architectural, Engineering, and Related Services | 541300 | 1,790 | 0.3% | $97,100 | $76,270 to $120,010 |
| Engineering Services | 541330 | 1,490 | 0.2% | $97,390 | $76,850 to $120,990 |
| Computer Systems Design and Related Services | 541500 | 1,330 | 0.2% | $74,300 | $64,180 to $102,210 |
| Other Electrical Equipment and Component Manufacturing | 335900 | 920 | 0.1% | $92,330 | $81,270 to $104,840 |
| Testing Laboratories and Services | 541380 | 230 | 0.0% | $96,040 | $76,460 to $114,490 |
| Computer and Peripheral Equipment Manufacturing | 334100 | 180 | 0.0% | $61,650 | $50,780 to $91,150 |
| Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services | 518200 | 140 | 0.0% | Not published by BLS | Not published by BLS to Not published by BLS |
These national industry rows cover privately owned establishments. Industry names are exact BLS NAICS titles. Industries overlap, so shares do not sum to 100%. An industry row does not mean the employer runs data centers.
Pay in target metros
| Metro area | Median | P25 to P75 | Employment | Location quotient |
|---|---|---|---|---|
| Washington-Arlington-Alexandria, DC-VA-MD-WV | $86,370 | $72,240 to $107,190 | 9,670 | 0.78 |
| Dallas-Fort Worth-Arlington, TX | $78,740 | $60,980 to $99,250 | 19,530 | 1.21 |
| Phoenix-Mesa-Chandler, AZ | $77,000 | $60,200 to $96,640 | 9,150 | 0.97 |
| Atlanta-Sandy Springs-Roswell, GA | $78,310 | $63,250 to $97,780 | 12,920 | 1.13 |
| Columbus, OH | $80,800 | $62,130 to $98,380 | 3,630 | 0.83 |
| Chicago-Naperville-Elgin, IL-IN | $85,420 | $71,260 to $107,460 | 11,630 | 0.65 |
| San Jose-Sunnyvale-Santa Clara, CA | $104,070 | $77,800 to $134,040 | 2,360 | 0.52 |
| Portland-Vancouver-Hillsboro, OR-WA | $93,200 | $72,310 to $114,400 | 4,390 | 0.91 |
Location quotient measures job concentration, not pay. A value above 1 means the occupation makes up a larger share of local jobs than it does nationally. It says nothing about wages.
Highest and lowest paying metros
Ranked by published median annual wage among 392 metro areas with an exact median.
| Rank | Metro area | Median | Employment | Location quotient |
|---|---|---|---|---|
| 1 | Bremerton-Silverdale-Port Orchard, WA | $120,040 | 1,020 | 2.74 |
| 2 | San Jose-Sunnyvale-Santa Clara, CA | $104,070 | 2,360 | 0.52 |
| 3 | Vallejo, CA | $102,840 | 630 | 1.1 |
| 4 | San Francisco-Oakland-Fremont, CA | $102,360 | 6,130 | 0.65 |
| 5 | Napa, CA | $99,460 | 260 | 0.83 |
| 6 | Kennewick-Richland, WA | $98,640 | 590 | 1.15 |
| 7 | Fairbanks-College, AK | $98,110 | 340 | 2.34 |
| 8 | Lexington Park, MD | $98,020 | 300 | 1.07 |
| 9 | Anchorage, AK | $97,830 | 1,370 | 1.95 |
| 10 | New York-Newark-Jersey City, NY-NJ | $97,560 | 24,570 | 0.65 |
| Rank | Metro area | Median | Employment | Location quotient |
|---|---|---|---|---|
| 383 | Parkersburg-Vienna, WV | $61,650 | 140 | 0.99 |
| 384 | Monroe, LA | $61,570 | 530 | 1.53 |
| 385 | Chattanooga, TN-GA | $61,340 | 1,690 | 1.58 |
| 386 | Athens-Clarke County, GA | $60,960 | 500 | 1.31 |
| 387 | Hot Springs, AR | $57,080 | 180 | 1.18 |
| 388 | San Juan-Bayamon-Caguas, PR | $47,680 | 2,310 | 0.84 |
| 389 | Arecibo, PR | $47,630 | 90 | 0.65 |
| 390 | Mayaguez, PR | $44,750 | 140 | 0.68 |
| 391 | Ponce, PR | $43,920 | 180 | 0.73 |
| 392 | Aguadilla, PR | $42,940 | 130 | 0.65 |
Location quotient measures job concentration, not pay. A value above 1 means the occupation makes up a larger share of local jobs than it does nationally. It says nothing about wages.
Where pay is highest relative to local wages
This compares the occupation's median with the all-occupations median in the same metro and on the same annual basis. It does not adjust for living costs. Only exact published medians are ranked. A top-coded lower bound cannot establish an exact rank.
| Metro | Occupation median | All-occupations median | Ratio | Employment | Location quotient |
|---|---|---|---|---|---|
| Lake Charles, LA | $94,280 | $45,700 | 2.06 times | 690 | 1.7 |
| Kokomo, IN | $97,500 | $48,980 | 1.99 times | 230 | 1.64 |
| Merced, CA | $93,920 | $47,220 | 1.99 times | 290 | 0.91 |
| Bakersfield-Delano, CA | $94,280 | $47,470 | 1.99 times | 1,170 | 0.87 |
| Wenatchee-East Wenatchee, WA | $97,510 | $49,290 | 1.98 times | 250 | 1.24 |
| Salinas, CA | $91,850 | $47,380 | 1.94 times | 500 | 0.68 |
| Wheeling, WV-OH | $85,240 | $44,250 | 1.93 times | 400 | 1.72 |
| Stockton-Lodi, CA | $94,300 | $48,990 | 1.92 times | 980 | 0.85 |
| Chico, CA | $92,140 | $48,050 | 1.92 times | 250 | 0.81 |
| Goldsboro, NC | $77,360 | $40,570 | 1.91 times | 220 | 1.34 |
| Bremerton-Silverdale-Port Orchard, WA | $120,040 | $63,200 | 1.90 times | 1,020 | 2.74 |
| Enid, OK | $76,850 | $40,500 | 1.90 times | 180 | 1.96 |
| Hattiesburg, MS | $71,260 | $37,750 | 1.89 times | 360 | 1.47 |
| Visalia, CA | $84,430 | $45,130 | 1.87 times | 470 | 0.69 |
| Albany, OR | $92,810 | $49,700 | 1.87 times | 200 | 1.09 |
| Minot, ND | $91,210 | $48,940 | 1.86 times | 160 | 1.24 |
| Sumter, SC | $79,540 | $42,890 | 1.85 times | 190 | 1.36 |
| Cleveland, TN | $74,380 | $40,230 | 1.85 times | 180 | 1.05 |
| Evansville, IN | $85,630 | $46,540 | 1.84 times | 670 | 1.25 |
| Riverside-San Bernardino-Ontario, CA | $88,690 | $48,400 | 1.83 times | 5,660 | 0.83 |
| Arecibo, PR | $47,630 | $26,120 | 1.82 times | 90 | 0.65 |
| Waterbury-Shelton, CT | $93,720 | $51,440 | 1.82 times | 550 | 0.86 |
| Joplin, MO-KS | $81,350 | $44,980 | 1.81 times | 420 | 1.21 |
| Vineland, NJ | $87,100 | $48,190 | 1.81 times | 270 | 1.09 |
| Anniston-Oxford, AL | $77,130 | $42,680 | 1.81 times | 290 | 1.66 |
Location quotient measures job concentration, not pay. A value above 1 means the occupation makes up a larger share of local jobs than it does nationally. It says nothing about wages.
Source: BLS OEWS BLS, May 2025, SOC 49-1011 and SOC 00-0000, matching metro areas. The ratio is our arithmetic on those published medians, not a BLS statistic.
Change since the prior BLS release
| Reference period | Median |
|---|---|
| May 2024 | $78,300 |
| May 2025 | $79,860 |
| Difference | +$1,560 (+2.0%) |
Two published BLS values, shown as released. Not annualized, not adjusted for inflation, and BLS metro boundaries and survey panels can differ between releases.
What is inside the BLS pay figure
For construction and commissioning hires, separate expense reimbursements and overtime from straight-time pay. Check a project bonus on its actual terms. Guaranteed pay and production incentives count in BLS wages; discretionary nonproduction bonuses do not.
| Component | In the BLS figure? | Note |
|---|---|---|
| Base rate and guaranteed pay | Included | BLS counts the "base rate" and "guaranteed pay". |
| Production and incentive pay | Included | BLS counts "incentive pay including commissions and production bonuses". |
| On-call waiting or availability pay | Left out | BLS excludes payment for time spent awaiting a call to work, not ordinary wages for hours actually worked. BLS on-call pay definition. |
| Overtime pay matters here | Left out | BLS excludes "overtime pay". Straight-time pay only. |
| Shift differentials | Left out | BLS excludes "shift differentials", so night and weekend premiums are not in the figure. |
| Project-completion and discretionary bonuses matters here | Depends on the terms | Guaranteed pay and production incentives are included. Discretionary nonproduction bonuses are excluded. Check how the payment is defined. |
| Per diem, travel and relocation matters here | Left out | BLS does not name these as wages. They are expense reimbursements and are not in the figure. |
| Benefits and employer costs | Left out | BLS excludes "employer costs for supplementary benefits". |
Recruiter's read
Qualitative, not from BLS data.
Service Manager / Branch Service Manager candidates are usually screened on technician dispatch; service contracts and SLAs; branch P&L.
We usually find them through oEMs; service contractors. We contact working people directly rather than relying on job applications.
Questions
What is the median pay for Service Manager / Branch Service Manager?
The BLS median annual wage for First-Line Supervisors of Mechanics, Installers, and Repairers nationally is $79,860 (BLS, May 2025).
What range do most Service Manager / Branch Service Manager earn?
Per BLS, the middle half earned $62,690 to $101,360, and 10% earned less than $49,600.
Is this the exact job title?
First-Line Supervisors of Mechanics, Installers, and Repairers is a broader occupation based on the work described, not a separate data center wage series. BLS does not distinguish this title, experience level, shift, credentials or data center employers. Confirm the actual duties before using this comparison.
How many people are employed in this occupation?
BLS estimates 617,500 jobs nationally in First-Line Supervisors of Mechanics, Installers, and Repairers across all industries.
What do BLS wages leave out?
OEWS includes base rates, guaranteed pay, commissions and production incentives. It excludes on-call waiting or availability pay, overtime, shift differentials, nonproduction bonuses and benefits. The on-call exclusion covers time awaiting a call to work, not ordinary wages for hours actually worked. Discuss per diem, travel and relocation separately.
Hiring Market Brief
A one-page brief for Service Manager / Branch Service Manager: BLS pay, mapping and caveats.
Hiring Service Manager / Branch Service Manager?
Pay is one input. Scope, license and travel decide whether the person says yes.
Related
What the published rows say about Service Manager / Branch Service Manager pay in the United States
Service Manager / Branch Service Manager maps to First-Line Supervisors of Mechanics, Installers, and Repairers, SOC 49-1011. For the United States, the May 2025 OEWS annual median is $79,860; the middle half runs from $62,690 to $101,360. This is a broader occupation, not a separate wage estimate for this exact job. BLS does not separate seniority titles that share this row. Clarify the systems this hire must own and where design responsibility ends and field support begins. The occupation estimate does not separately price a license, a platform or a travel requirement.
The middle-half spread is $38,670: $17,170 from the 25th percentile to the median and $21,500 from the median to the 75th. The upper interval is wider. Use these points to compare an offer, not to price a junior or senior hire. Percentiles are not experience bands, and this distribution alone does not explain why individual workers earn different amounts.
New York-Newark-Jersey City, NY-NJ reports a annual median of $97,560 for this occupation in May 2025. This metro is selected by published occupation employment, not geographic proximity to a national point. That is $17,700 above the United States's median.
Dallas-Fort Worth-Arlington, TX reports a annual median of $78,740 for this occupation in May 2025. This metro is selected by published occupation employment, not geographic proximity to a national point. That is $1,120 below the United States's median.
The highest exact national industry medians in the loaded SOC 49-1011 rows are Hydroelectric Power Generation at $144,770 and Petroleum and Coal Products Manufacturing at $135,420. These are May 2025 national occupation estimates, not local data center pay. The loaded data has no local industry-by-occupation breakdown, so it cannot rank industries within the United States.
The matched median moved from $78,300 in May 2024 to $79,860 in May 2025: $1,560 higher. Both rows use SOC 49-1011, area 99 and the same annual basis. This is not adjusted for inflation or annualized, and it does not attribute the change to a particular employer.
OEWS includes base rates, guaranteed pay, commissions and production incentives. It excludes on-call waiting or availability pay, overtime, shift differentials, nonproduction bonuses and benefits. The on-call exclusion covers time awaiting a call to work, not ordinary wages for hours actually worked. This is neither pure base salary nor total compensation. Agree travel, per diem and relocation terms separately. No verified Service Manager / Branch Service Manager-specific allowance is in this occupation row, so none is added to the figures.
Questions about Service Manager / Branch Service Manager pay in the United States
Which BLS row supports Service Manager / Branch Service Manager pay in the United States?
Service Manager / Branch Service Manager maps to SOC 49-1011, First-Line Supervisors of Mechanics, Installers, and Repairers. The May 2025 annual median for the United States is $79,860. The broader mapping is not a separate survey of this niche title.
Does the figure cover the whole offer for Service Manager / Branch Service Manager?
OEWS includes base rates, guaranteed pay, commissions and production incentives. It excludes on-call waiting or availability pay, overtime, shift differentials, nonproduction bonuses and benefits. The on-call exclusion covers time awaiting a call to work, not ordinary wages for hours actually worked. Travel and relocation terms still need their own discussion; this row supplies no separate allowance.
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- methodology
Nearest-area selection uses Census Gazetteer internal points, not road distance. Source: 2025 Census Gazetteer.